Privacy Policy

How DegreeBaba collects, uses and protects your personal information when you use our website and free counselling services.

ON THIS PAGE

Questions about this page?

Our team replies within 2 working days.

IN SHORT

SECTION 01

Who we are and what this covers

DegreeBaba (“DegreeBaba”, “we”, “us”) operates degreebaba.com and related services that help students discover, compare and apply to online degree programs offered by UGC-entitled universities in India.

This policy explains how we collect, use, share and protect your personal data when you browse our website, submit an enquiry, speak with a counsellor or use our comparison tools. It is written in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under it.

SECTION 02

Information we collect

We do not ask for sensitive data such as financial account details, passwords or health information. Please do not share them with our counsellors.

Category Examples
Details you give us Name, phone number, email, city, date of birth, educational qualifications, work experience, program interest, budget
Counselling records Call notes, chat transcripts, call recordings (with notice at the start of the call)
Device & usage data IP address, browser type, pages visited, time spent, referring URL, approximate location
Cookies Session identifiers, preference cookies, analytics and advertising identifiers

SECTION 03

How we use your information

  • Counselling: to understand your goals and recommend suitable programs and universities.
  • Connecting you with universities: to share your enquiry with the universities you choose or agree to,
    so they can contact you about admissions.
  • Communication: to reach you by call, SMS, WhatsApp or email about your enquiry, application status and relevant programs.
  • Improving our service: to analyse how our website and tools are used, and fix problems.
  • Legal obligations: to comply with applicable laws, respond to lawful requests and prevent fraud.

SECTION 05

Who we share it with

We never sell your personal data. We share it only with:

  • Partner universities you have shown interest in or agreed to be connected with.
  • Service providers who help us run the business — cloud hosting, CRM, telephony, messaging and analytics — under confidentiality obligations.
  • Authorities where required by law, court order or to protect rights and safety.

Once a university receives your details, its own privacy policy governs how it uses them.

SECTION 06

Cookies and tracking

We use cookies and similar technologies to keep you signed in to forms, remember preferences, measure traffic and show relevant ads on other platforms. You can block or delete cookies in your browser settings; some features, such as saved comparisons, may stop working.Disclaimer for more.

SECTION 07

How long we keep data

We keep enquiry and counselling records for up to 3 years from your last interaction, or longer where the law requires. After that, data is deleted or anonymised. Call recordings are kept for up to 12 months.

SECTION 08

How we protect it

We use encryption in transit, access controls, role-based permissions for counsellors and regular security reviews. No online service is completely secure, but we work to protect your data and will notify you and the Data Protection Board of India of any breach as required by law.

SECTION 09

Your rights

Under the DPDP Act, 2023 you have the right to:

  • Access a summary of the personal data we hold about you.
  • Correct, complete or update inaccurate data.
  • Request erasure of data we no longer need.
  • Withdraw consent and opt out of marketing.
  • Nominate another person to exercise your rights.
  • Raise a grievance with us, and then with the Data Protection Board of India.

To make a request, email privacy@degreebaba.com from your registered email. We respond within 30 days.

SECTION 10

Children

Our services are meant for people aged 18 and above. If you are under 18, please use DegreeBaba with a parent or guardian, who should submit the enquiry on your behalf.

SECTION 11

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. For significant changes we will notify you by email or a notice on the website.

SECTION 12

Grievance Officer

Contact our Grievance Officer

If you have a concern about how your data is handled, write to us. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Officer

[Name], Grievance Officer

Phone

Address

[Registered office address], India

Hours

Mon–Sat, 9am–7pm IST

Average callback: under 10 minutes

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Our advice isn’t tied to any single university.

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Ananya R

 · Online MBA, 2025

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